- WELCOME TO THE AYURVEDA EXPERIENCE
1.1. Thank you for using www.theayurvedaexperience.com (the “Website”). The Website is an online platform and marketplace that (i) facilitates the online sale and purchase of Ayurvedic products offered by various merchant brands or companies(the “Vendors”) and (ii) provides educational material on Ayurvedic treatments and other lifestyle programs which suggest healthy life practices (collectively the “Services”).
1.2. The Website and the Services are provided by Transformative Learning Pte. Ltd, a company incorporated in Singapore, having its registered address at 10, Anson Road #27-15 International Plaza Singapore, D11 079903, Singapore (the “Company”).
- MODIFICATIONOF THE SERVICES
2.1. We provide the Services using a commercially reasonable level of skill and care and we hope that you enjoy using them. In our endeavor to cater to your needs in the most effective manner, we constantly improve our Services. We may add or remove functionalities or features and we may suspend or stop a Service altogether.
2.2. We may modify these Terms or any additional terms that apply to a Service to reflect changes to the law or changes to the Services. You should look at these Terms time to time. Changes addressing new functions for a Service or changes made for legal reasons shall be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.
- USE OF INFORMATION ON THE WEBSITE/PUBLICATION OF CONTENT
3.1. The content such as text, graphics, images, information and other material contained on Website is for informational and educational purposes only, and is not intended to diagnose, treat, cure, mitigate or prevent any disease, or other medical or health conditions.
3.2. The content, whether such content is provided by or through the use of the services or through any other communications from us, is not intended as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment of specific diseases, medical or health conditions.
3.3. Use of the content is solely at your own risk. Nothing stated or posted on the Website or available through any services is intended to be, and must not be taken to be, the practice of medicine, dentistry, nursing, or other professional medical advice, or the provision of medical care.
CONSULTING A REGISTERED HEALTH CARE PROVIDER
4.1. You must always consult a registered health care provider with any questions or concerns you may have regarding your disease, or other medical or health conditions, suitability of a supplement, herb or drug, in light of your individual needs and medical conditions. Reliance on any information appearing on the Website, whether provided by The Ayurveda Experience, its content providers, visitors to the Website or others, is solely at your own risk, and The Ayurveda Experience shall not bear any liability for any loss/ injury that may arise due to your reliance on any information published on the Website. You further acknowledge and agree that should any claim/ damage/ liability arise as a result of any reliance placed by you on any information published on the Website, the manufacturers/ Sellers from whom said content is obtained and made available on the Website shall be solely responsible for any claim/ damage/ liability arising as a result of any reliance being placed by the user on said content, and The Ayurveda Experience shall have no liability in relation to the same.
4.2. The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by The Ayurveda Experience for the technical administration of the Website, research and development, and for user administration. In the course of serving advertisements or optimizing services to its users, The Ayurveda Experience may allow authorized third parties to place or recognize a unique cookie on the user’s browser. The Ayurveda Experience does not store personally identifiable information in the cookies.
4.3. The user must never avoid or cause any delay in obtaining professional medical advice from a health care provider or disregard any such advice duly obtained, because of any information provided on the Website. If you have or suspect that you have a medical problem or condition, please contact a Registered Health care provider immediately.
4.4. It is important that the user does not make medical decisions, and the user always seeks the advice of their health care provider with any questions that they may have about their disease, medical or health conditions.
4.5. The Ayurveda Experience does not endorse any views or opinions that may be included in the Website Content, or other information provided through our Services. User’s submission of questions or reviews on our Products does not constitute a professional relationship between the user and The Ayurveda Experience.
4.6. The Ayurveda Experience does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Website. Reliance on any information provided by The Ayurveda Experience, The Ayurveda Experience employees, others appearing on the Website at the invitation of The Ayurveda Experience, or other visitors to the Website is solely at your own risk.
- PAYMENT TERMS
Registration on the Website and the information is free. The Company does not charge any fee for browsing the Website. Except for the products that are sold by the Company, the user agrees to make all payments directly to the respective Vendor for purchase of products sold by the Vendor from such Vendor through such mechanism as provided on the Website. In case of an online payment for such products, the Company is merely facilitating the transaction by collecting the payment from you on behalf of the concerned Vendor and transferring the same to the Vendor. The Company is not responsible for any loss or damage caused to user during this process as these third parties are beyond the control of the Company. The Vendor may appoint collection agents for the collection of payments from the buyers. The Company shall not be responsible for any act or omission on the part of such collection agents as the Company exercises no control over such third parties. For the products that are offered for sale by the Company, the payments shall be made directly to the Company as per the mechanism prescribed in the Website.
- ACCESS TO THE WEBSITE
These Terms govern your behavior on the Website and set forth your obligations. You agree and confirm to the following responsibilities:
You shall comply with all the obligations set forth in these Terms.
You will use the Services rendered by us for lawful purposes only and comply with these Terms and all applicable laws, statutes, by-laws, acts of legislature or parliament, rules, regulations, orders, ordinances, protocols, codes, guidelines, or policies of any governmental authority, and all applicable judicial orders and precedent (“Applicable Laws”) while using and transacting on the Website.
You shall provide us with only such information that is true and accurate to the best of your knowledge.
You agree not to take any action that might compromise the security of the Website, render the Website inaccessible to others or otherwise cause damage to the Website or any materials or content posted on the Website, whether in the form of text, images, audio, video, or audio-visual clips, or in any other form (the “Content”).
6.1. ACCOUNTS AND REGISTRATION Some features or sections of the Website may only be accessible to registered users, who have created accounts and registered on the relevant portions of the Website. It is a condition of your use of the Website and the Services that all the information you provide shall be correct, current, and complete. If the Company believes that the information you provide is not correct, current, or complete, it has the right to refuse your access to the Website, the Services, or any of its resources, and to terminate or suspend your access at any time, without notice.
You agree and confirm to the following:
6.1.1. You may register for an account on the Website by completing and submitting the account registration form on the Website and you must not allow any other person to use your account to access the Website.
6.1.2. You must notify us in writing immediately if you become aware of any unauthorized use of your account.
6.1.4. You must keep your password confidential. You must notify us in writing immediately if you become aware of any disclosure of your password.
6.2. You represent and warrant that if you are an individual, (i) you are over eighteen years of age, and (ii) you are of age as required to enter into a binding contract as is prescribed under the laws of the country in which you reside, or (iii) that if you are registering on behalf of an entity, that you are authorized to enter into, and bind the entity to, these Terms and register for the Services, in accordance with the laws of India. Any person under the age of eighteen (18) years accessing the Website should do so only under parental guidance.
6.3. If we change the eligibility criteria to be registered with the Website and you no longer comply with the new eligibility criteria, as determined by us in our sole discretion, you accept that we may close your Account without any liability for us. You are solely responsible for ensuring that these Terms are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms or use of the Services is prohibited and, in such circumstances, you agree not to use or access the Website or Services in any way.
6.4. If you know or suspect that anyone other than you knows or has unauthorized access to your Account Information or any part of it, you must promptly notify us by sending us an e-mail at email@example.com. We are not liable for any losses or other consequences of unauthorized use of your account.
- RESTRICTIONS ON USE
7.1. The Website is provided solely for non-commercial and personal use of the User. You may not use the Website for any other purpose, including any commercial purpose, without the Company’s express prior written consent. For example, you may not (and may not authorize any other party to): (i) co-brand the Website, or (ii) frame the Website, without the express prior written permission of an authorized representative of the Company.
7.3 The Ayurveda Experience and its assigned parties reserve the exclusive right to sell iYURA products online. No third party may re-sell iYURA products online. Only authorized resellers may resell iYURA products via offline channels only. Any kind of unauthorized resale is not permitted.
8.1. Whenever you make use of a feature that allows you to upload Content to the Website, or to make contact with other users of the Website, you must comply with our content standards. You warrant that any such Content added by you complies with those standards, and you will be liable to us and indemnify us for any breach of that warranty. You will be responsible for any loss or damage we suffer as a result of your breach of warranty.
8.2. You hereby grant to our Company the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to our Company through the Website (together, hereinafter known as the “Submission”), and to incorporate any Submission in other works in any form, media, or technology now known or later developed.
8.3. Any Content you upload to the Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your Content, but you are required to grant us [and other users of the Website] a limited license to use, store and copy that Content and to distribute and make it available to third parties.
8.5. We also have the right to disclose your identity to any third party who is claiming that any Content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.
8.6. We may exercise our discretion to remove, and you may not post, send, submit, publish, or transmit in connection with the Website, any material that:
you do not have the right to post, including proprietary material of any third party;
b. advocates illegal activity or discusses an intent to commit an illegal act;
c. is vulgar, obscene, pornographic, or indecent;
d. does not pertain directly to the Site;
e. threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;
f. seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
g. infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;
h. violates any law or may be considered to violate any law;
i. impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
j. advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorized on the Site;
k. solicits funds, advertisers or sponsors;
l. includes programs which contain viruses, worms and/or Trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;
m. disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via the Site;
n. includes MP3 format files;
o. amounts to a ‘pyramid’ or similar scheme;
p. disobeys any policy or regulations established from time to time regarding use of the Website or any networks connected to the Site; or
q. contains hyper-links to other sites that contain content that falls within the descriptions set forth above.
- MOBILE SERVICES
9.1. We may make available software to access the Site, and the products and services furnished on the Website via a mobile device (“Mobile Software”). To use the Mobile Software you must have a mobile device that is compatible with the Mobile Software. We do not warrant that the Mobile Software will be compatible with your mobile device. You may use mobile data in connection with the Mobile Software and may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charge. We hereby grant you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Mobile Software for one account on one mobile device owned or leased solely by you, for your personal use.
9.2. You may not:
9.2.1. Modify, disassemble, decompile or reverse engineer the Mobile Software;
9.2.2. Rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Software to any third party or use the Mobile Software to provide time sharing or similar services for any third party;
9.2.3. Make any copies of the Mobile Software;
9.2.4. Remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Software, features that prevent or restrict use or copying of any content accessible through the Mobile Software, or features that enforce limitations on use of the Mobile Software; or
9.2.5. Delete the copyright and other proprietary rights notices on the Mobile Software.
9.4.The Mobile Software originates in the Republic of India, and is subject to Indian laws and regulations. The Mobile Software may not be exported or re-exported to certain countries or those persons or entities prohibited from receiving exports from India. In addition, the Mobile Software may be subject to the import and export laws of other countries. You agree to comply with all Indian and foreign laws as well as applicable international law and treaties, if any, related to use of the Mobile Software and any related services.
- INTERACTIVE SERVICES
10.1. We may from time to time provide interactive services on the Website, including, without limitation:
- Chat rooms
- Bulletin boards
10.2. We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on the Website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on the Website, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our Content standards, whether the service is moderated or not.
10.3. The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool-proof. Minors who are using any interactive service should be made aware of the potential risks to them.
- ELECTRONIC COMMUNICATIONS
When you visit this Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that in case there are any changes in any information provided by you to us, including your e-mail address and other contact details, you will be solely responsible to update them regularly. If we send any communication by e-mail, it shall be sent to your e-mail address available on the records created by you on the Website and it shall be deemed to have been received by you once it is reflected as sent in the outbox of our e-mail id. You may cancel your account at any time by sending us an email firstname.lastname@example.org
- PROPRIETARY INFORMATION
12.1. TRADEMARKS The material and Content accessible from the Website, and any other World Wide Website owned, operated, licensed, or controlled by the Company is the proprietary information of the Company or the party that provided the Content to the Company, and the Company or the party that provided the Content to the Company retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of the Company, or unless authorized in writing elsewhere on our site, except that you may print out a copy of the Content solely for your personal use. You are prohibited from using any of the marks or logos appearing throughout the Website without the express written permission of the Company.
12.2. COPYRIGHTS The Website and its Content are protected by applicable copyright laws, and belong to the Company or its partners, affiliates, contributors or third parties. The copyrights for the Content are owned by the Company or other copyright owners who have authorized their use on the Website. You may download and reprint Content for non-commercial, non-public, personal use only (If you are browsing the Website as an employee or member of any business or organization, you may download and reprint Content only for educational or other non-commercial purposes within your business or organization, except as otherwise permitted by the Company, for example in certain password-restricted areas of the site). You may not manipulate or alter in any way images or other Content on the site.
12.4. DOWNLOADING MATERIAL. You understand that the Company cannot and does not guarantee or warrant that files available for downloading from the Internet shall be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Website for the reconstruction of any lost data. The Company does not assume any responsibility or risk for your use of the Internet.
13.1. The Ayurveda Experience is a lifestyle program that suggests healthy life practices and a natural lifestyle for a happier life. Information on the Website is for educational purposes and does not intend to substitute for the advice provided by a medical professional. We recommend not using any information contained herein to diagnose/treat a disease or health problem, or to prescribe any medication.
13.2. Ayurvedic and herbal products, though characterized as medicines, are dietary/nutritional supplements which support the human body through their natural benefits. No claim can be made on dietary products, nutritional supplements or any other product listed on the Website. This situation may vary depending on the User’s place of residence. You are, therefore, advised to evaluate the laws applicable to you or consult your legal advisor prior to using the Services.
13.3. We do not recommend taking any Ayurvedic medicines, herbs, or any other product listed on the Website without consulting a certified Ayurvedic practitioner, or if required, a certified medical practitioner, regarding any questions you may have concerning the suitability of any products offered for sale by the Vendors on the Website, in light of your individual needs and medical conditions. We do not endorse any brand or company selling or marketing edible substances or other products in conjunction with our products, or otherwise.
13.4. We endeavor to select and sell products by reputable brand names only, and exercise diligence to present correct and appropriate information about the products for sale. While we do our best to ensure that product- related information is accurate, on certain occasions the actual product packaging and materials may contain more and/or different information than what is shown here. We advise reading directions, labels and warnings before using or consuming a product. In any circumstances, we are not responsible for any statements or claims that manufacturers may make about their products whatsoever.
13.5. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration or any other regulatory authority, and are not intended to diagnose, treat, cure, or prevent any disease.
13.6. The buyer agrees that the Company’s role is limited to managing the Website for the display of the products and other incidental services to facilitate the transactions between the Vendors and the buyers. Accordingly, the Company is merely an intermediary and the Website is only a platform where the Vendor may offer its products for sale. The Company shall have no liability under any laws/regulation that applies or may apply in relation to the products that are listed on the Website
13.7. The contract for sale of any of the products available on the Website shall be a strictly bipartite contract between the Vendor and the buyer. The Company does not at any point of time during any transaction between the buyer and the Vendor on Website gain title to or has any rights or claims over the goods or services offered by the Vendor to the buyer. The Company is not responsible for non-performance or unsatisfactory or breach of contract or delayed performance of services or damages or delays as a result of items which are out of stock, back ordered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply. You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the Vendor. We do not guarantee that the concerned Vendor will perform any transaction concluded on the Website. The Company shall not and is not required to mediate or resolve any dispute or disagreement between the buyers and Vendors.
14.1. Other than as expressly set out in these Terms or additional terms, neither the Company, nor its affiliates, successors-in-interest and permitted assigns make any specific promises about the Services. We do not make any commitments about the content within the Services, the specific functions of the Services, or their reliability, availability, or ability to meet your needs. We provide the Services “as is” and “as available”.
14.2. The Company makes no express or implied warranties, representations or endorsements whatsoever with respect to the Site, the Services or any contents thereof. The Company expressly disclaims all warranties of any kind, express, implied, statutory or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, with regard to the Site, the Services, the Content and any product or service furnished or to be furnished via the site.
14.3. The Company does not warrant that the functions performed by the Website or the Services will be uninterrupted, timely, secure or error-free, or that defects in the Website or the Services will be corrected. The Company does not warrant the accuracy or completeness of the content, or that any errors in the content will be corrected. The Site, the Services and the content are provided on an “as is” and “as available” basis.
- LIMITATION ON LIABILITY
15.1. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it including any information related to the products listed on the Website or the Website itself or Services, whether express or implied.
15.2. We will not be liable to any user for any direct, indirect or consequential loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
a. use of, or inability to use, the Website;
b. use of or reliance on any content displayed on the Website; or
c. use of the products or services provided through the Website.
15.3. If you are a business user, please note that in particular, we will not be liable for:
a. loss of profits, sales, business, business opportunity or revenue;
b. business interruption;
c. loss of anticipated savings; or
d. loss of business opportunity, goodwill or reputation.
15.4. In no event shall the collective liability of the Company and its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the greater of $100 or the amount you have paid to the Company for the applicable product or service out of which the liability arose.
16.2. You agree that the Indemnified Parties shall have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the Indemnified Parties in connection therewith.
16.3. You shall also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from the Site.
- RELEASE AND WAIVER
17.1. To the maximum extent permitted by laws applicable, you hereby release and waive all claims against the Company, and its subsidiaries, affiliates, officers, agents, licensors, co-branders or other partners, and employees from any and all liability for claims, damages (actual and/or consequential), costs and expenses (including litigation costs and attorneys’ fees) of every kind and nature, arising from or in any way related to your use of our Website, its Services, content or use of the products. You understand that any fact relating to any matter covered by this release may be found to be other than now believed to be true and you accept and assume the risk of such possible differences in fact. In addition, you expressly waive and relinquish any and all rights and benefits which you may have under any other state or federal statute or common law principle of similar effect, to the fullest extent permitted by law.
17.2. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
We reserve the right to refuse to continue providing you with access to this Website if we discover that you are incompetent to contract by virtue of your age or otherwise under applicable law. This Website is not available to persons whose membership has been suspended or terminated by us for any reason whatsoever. In case, you choose to access this Website from any jurisdiction not governed by the laws of India, you are solely responsible for compliance with local laws of that jurisdiction and all applicable laws.
- WEBSITE SECURITY
19.2. By accepting this agreement you waive and hold harmless the Company from any claims resulting from any action taken by the Company during or as a result of its investigations and/or from any actions taken as a consequence of investigations by either the company or law enforcement authorities.
19.3. This website stores all data with the Amazon and Vultr provided by Amazon.com Inc. and Vultr Holding LLC Platform respectively, has security measures in place to protect the loss, misuse and alteration of the information. These measures adopted by the Amazon and Vultr Platform and certain additional measures adopted by us are detailed in the Manual of Data Security Practices and Procedures https://aws.amazon.com/security/?nc1=f_cc and https://www.vultr.com/.You acknowledge you have reviewed and understood the Manual of Data Security Practices and Procedures and that these are reasonable security practices and procedures that are commensurate with the information assets being protected. You also acknowledge that the standards followed by the Amazon and Vultr Platform are not within control of the Company and are liable to change from time to time. You agree that it is in your interest to review from time to time the security standards; practices and policies adopted by the Amazon and Vultr Platform to confirm that there are no changes that you are not comfortable with.
20. Your California Privacy Rights
20.1. Information We Collect
You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, or when you make a purchase on our site, via our social media pages or through one of our mobile applications. The types of personal information you may provide to us includes:
Personal or business contact information (such as name, address and email address, social media, name of your company or department, and your business function or title);
Demographic information (such as age, gender, physical characteristics and skincare concerns);
III. A general geographic location (such as country and city) from which a visitor accesses our sites;
Information you provide by interacting with us through our sites, including by submitting questions, commenting on our forums and interacting with us through social media;
Information provided through social media networks or one of our mobile applications when you visit our social media pages or use one of our mobile applications (such as your name, profile picture, likes, location, friend list and other information described on the social media network or application sign-up page, or your geo-location details when using one of our mobile applications);
Contact information of individuals with whom you would like to share our content; Payment information (such as account or credit card number for processing through our third party payment processor); and
VII. other details that you may submit to us or that may be included in the information provided to us by third parties.
If you submit any personal information relating to other people to us or to our service providers in connection with the services (such as if you gift a subscription to another person), you represent that you have the authority to do so and to permit us to use the information in accordance with this Policy.
When you visit our site, view or click on our online advertisements (including our advertisements on third party websites), visit our social media pages or download and use one of our mobile applications, we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies. The information we may collect automatically includes:
Usage information. Whenever you visit or interact with our sites, we, as well as any third-party advertisers and/or service providers, may use a variety of technologies that automatically or passively collect information about how our sites are accessed and used ("Usage information"). Usage information may include browser type, device type, operating system, application version, the page served, the time, the preceding page views, and your use of features or applications on our sites, as well as search terms that visitors use to reach our sites. This information helps us keep our sites usable for our visitors and allows us to tailor content to a visitor's interests.
Device Identifier. We automatically collect your IP address or other unique identifier ("Device Identifier") for the Device (computer, mobile phone, tablet or other device) you use to access our sites. A Device Identifier is a number that is assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier. We may use a Device Identifier to, among other things, administer our sites, help diagnose problems with our servers, analyze trends, track users' web page movements, help identify you and your interests, and gather broad demographic information for aggregate use.
III. Cookies; Pixel Tags. The technologies used on our sites to collect Usage information, including Device Identifiers, include but are not limited to: cookies (data files placed on a Device when it is used to visit our sites), mobile analytics software and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed). Cookies may also be used to associate you with social networking sites like Facebook, Instagram, LinkedIn, Google+, Twitter and, if you so choose, enable interaction between your activities on our sites and your activities on such social networking sites. We, or our partners, may place cookies or similar files on your Device for security purposes, to facilitate site navigation, to perform analytics, and personalize your experience while visiting our sites (such as allowing us to select which ads or offers are most likely to appeal to you, based on your interests, preferences, location or demographic information). A pixel tag may tell your browser to get content from another server.
To learn how you may be able to reduce the number of cookies you receive from us, or delete cookies that have already been installed in your browser's cookie folder, or prevent tracking activities, please refer to your browser's tools or help menu or other instructions related to your browser. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests. We may use third-party website analytics tools that collect automated information about visitor traffic on our sites, such as Google Analytics. You can learn how Google collects and processes data by going to www.google.com/policies/privacy/partners/.
20.2. How We Use the Information We Collect
We use the information we collect for a variety of business purposes such as to respond to your questions and requests for services; provide you with access to certain areas and features; purchase history; verify your identity; communicate with you about your account and activities on our sites, modify or change any of our policies; tailor content, advertisements, and offers we serve you; improve our sites; comply with contractual obligations; and for purposes disclosed at the time you provide your personal information or otherwise with your consent. We may also collect information for purposes such as:
Communicate with you (including by phone or by email) about our products, services, offers, surveys, events and promotions, and oﬀer products and services we believe may be of interest to you;
Create and manage your online account, including access to your online purchase history, assist with online selection and replenishment, process your payment card and/or gift card transactions;
III. Publish your testimonials about The Ayurveda Experience, including on our sites, forums, blogs, and social media assets (if we choose to publish your testimonial, we will generally only include your name, title, photo and other information which you have provided);
Analyze and enhance our marketing communications and lead generation strategies (including by identifying when emails sent to you have been received and read);
Analyze trends and statistics regarding visitors' use of our sites; and Protect against fraud and unauthorized transactions.
20.3. Information We Share
We do not sell, rent, or otherwise disclose personal information about you, except as described in this Policy. We may share non-personal information, such as aggregate data and Usage information with third parties. We may share the information we collect with our affiliated companies, business partners, ad network vendors and their participants, and other third parties for the purposes described in this Policy, including to communicate with you about products and services, offers, events and promotions that we believe may be of interest to you. We may also share the information with our service providers that perform services on our behalf. We do not authorize these service providers to use or disclose the information except as necessary to perform certain services on our behalf or comply with legal requirements.
20.4. Your Privacy Rights, Choice and Access
We oﬀer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.
You control the personal information that you provide to us on our sites, but some personal information is required by us in order for you to obtain services from us or for you to use our sites. If you choose not to provide us with your personal information on our sites, you may not be able to take advantage of some of the services we offer or use some functionality on our sites. Except as provided above, we will not share personal information collected on our sites with third parties without your consent. You may also direct us to stop sending you promotional emails by following the removal instructions in a communication you receive from us. Your opt-out request will be processed within a reasonable period of time following the date on which we receive it. We ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, health, biometrics or genetic characteristics or other criminal background) on or through the Services or otherwise to us.
If you wish to modify, verify, correct, or delete any of your personal information collected through our sites, you may edit your registered user information or contact us at email@example.com In accordance with our routine record keeping, we may delete certain records that contain personal information you have submitted through our sites. We are under no obligation to store such personal information indefinitely and disclaim any liability arising out of, or related to, the destruction of such personal information. It may not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. We will retain your information (including geo-location data) for as long as your account is active or as needed to provide you services. If you wish to cancel your online account or request that we no longer use your information to provide you services through the platform, please contact us at firstname.lastname@example.org . We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not control certain privacy settings and preferences maintained by our social media partners. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.
20.5. Your California Privacy Rights
If you are a California resident, you may request that we provide to you (i) a list of the categories of personal information about you that The Ayurveda Experience has disclosed to third parties for the third parties’ direct marketing purposes during the calendar year preceding your request, (ii) the names and addresses of such third parties, and (iii) if the nature of the third parties' business cannot reasonably be determined from their names, examples of the products or services marketed, if known to The Ayurveda Experience, sufficient to give you a reasonable indication of the nature of the third parties’ business. To submit your request, please email email@example.com .
20.6. Access and Correction
You may contact us at firstname.lastname@example.org and we will provide you with reasonable access to the personal information we maintain about you. We will also provide you a reasonable opportunity to correct, amend or delete that information where it is inaccurate. We will respond to your request within a reasonable period of time. We may limit or deny access to personal information where providing such access is unreasonably burdensome or expensive under the circumstances, or as we otherwise deem appropriate. In addition, please note that (i) we may not be able to edit or delete your personal information stored with our third-party service providers, and (ii) we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements).
20.7. Children's Privacy
Our sites are not directed to children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain their personal information without the parent/guardian's consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
21. FREE GIFTS
From time to time we run “Free Gift” offers and promotions when you purchase qualifying items or place a qualifying order. These are the terms and conditions that govern those promotions:
- One free gift per order that qualifies to receive the free gift. Should you, due to a technical error, be able to increase the quantity of the free gift in your cart, please know that these offers are only valid for one free gift per order and we will only ship one free gift with your order. Claims to multiple free gifts for one order will not be valid as per these Terms and Conditions.
- The free gift cannot be substituted for any other item, cash or credit.
- The free gift is sent with your order, either with the products you have purchased or individually.
- Placing multiple orders to receive multiple free gifts is allowed, as long as those orders qualify for the free gift as per the communication made clear on our website during each promotion or sale event.
- This offer is only available on orders placed here on our website, www.theayurvedaexperience.com.
- The free gift offer may not be used in conjunction with any other offer or promotion that we run on our website, unless otherwise stated.
- If a customer wishes to return an order or item which qualified for a gift with purchase, the transaction can only be refunded if the gift with purchase item is also returned.
- The promotion or offer is valid within the dates as stated on our website during the time of the sale event.
- In the event of any dispute, the decision of The Ayurveda Experience is final.
- We reserve the right to amend these terms and conditions at any time. If we do this, we will publish the amended terms and conditions on this page.
22. Refer-a-Friend Program Terms & Conditions
- Qualified Referral. A Qualified Referral is defined as a purchase made at theayurvedaexperience.com by a person (a "Referred Customer") who arrives to our website by clicking your Refer-a-Friend program link. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals.
- Referred Customer. The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address).
- Referral Rewards. For you to earn referral rewards as a Referrer, the Referred Customer must complete an order greater than $25 in total value, minus all fees including taxes, discounts, shipping, returns, chargebacks, fraudulent payments, and/or other 3 rd party fees.
- Reward Payments. Rewards are payable in increments of $10. The maximum Qualified Referrals earned per calendar year may be no more than 50 Qualified Referrals. As a Referrer, you are responsible for any and all tax liability resulting from Referral Rewards.
- Eligibility. Eligibility is limited to individuals only. The Ayurveda Experience's Refer-a-Friend Program cannot be used by businesses for affiliate lead generation as determined in The Ayurveda Experience's sole discretion. For affiliate leads, please refer to our affiliate program.
- No Spam. You must comply with all up-to-date “SPAM” laws. For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from The Ayurveda Experience's Refer-a-Friend program.
- Right to Close Accounts. The Ayurveda Experience reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the The Ayurveda Experience Refer-a-Friend program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation.
- Right to Cancel Program or Change Terms. The Ayurveda Experience reserves the right to cancel the Refer-a-Friend Program or to change these Terms & Conditions at any time in its sole discretion. Any unclaimed referral rewards will be forfeited at that time.
- The Referred Customer must be a new customer and must have not placed an order on The Ayurveda Experience website.
23.1. GOVERNING LAW Please note that these Terms, its subject matter and its formation, are governed by the laws of the Republic of India. The courts of New Delhi shall have exclusive jurisdiction to deal with any dispute arising out of or in connection with these Terms or any other terms and conditions made applicable on you by us and you consent to the jurisdiction and venue of such courts and waive any objection as to inconvenient forum.
24. CONTACT US
For general enquires, complaints and/or giving any feedback, please email to email@example.com
In case you do not want to continue using our Services and want to deactivate your account with us, please contact us at firstname.lastname@example.org
If you do not agree with any provision of these Terms and wish to opt out of such provision, please write to us at email@example.com (“Opt-out Request”). You agree that you are not entitled to use this Website or the Services unless your Opt-out Request is accepted by us in writing.
THANK YOU FOR VISITING US.