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  • FACE
  • BODY
  • HAIR
  • Shipping Policy

    Delivery Times & Shipping Cost

     Country Delivery Time Shipping Cost
    United States 2-7 business days

    Orders over $28 USD: Free shipping
    Orders under $28 USD: $4.50 USD

    New Zealand

    5-7 business days

    Orders over $28 USD: Free shipping
    Orders under $28 USD: $6.00 USD

    Other countries 5-10 business days Orders over $50 USD: Free shipping
    Orders under $50 USD: $6.00 USD

    We deliver to most street addresses and P.O. boxes all over the world.

    Business days are Monday to Friday. Saturdays, Sundays and federal holidays are not included in shipping days.

    When you order products from our website, it may take 1-2 days for us to process your order to get it ready for delivery. Your order confirmation is sent to you immediately after your purchase. If you haven't received an order confirmation by email (please check your spam/junk folder) within 24 hours, please contact us at care@theayurvedaexperience.com

    Order Tracking

    We know how eager you are to receive your new products, so we do our best to get your package to you as soon as possible. Once your package is on the way, we'll send you a tracking link where, depending on the local delivery service, you may see an estimated delivery date.

    After placing an order, we'll email you to let you know when your order is shipped.

    You can check the status of your order using your order number and email address here: https://theayurvedaexperience.com/apps/tracktor/track

    Feel free to contact care@theayurvedaexperience.com.

    Multiple Shipments

    The Ayurveda Experience is a platform and marketplace for Ayurvedic products by various brands or companies. If you order multiple products from different brands, you'll probably receive your products in multiple packages since they're shipped from different locations. No extra shipping fees are charged for multiple shipments.

    Changing or canceling orders

    If you've accidentally entered the wrong shipping address, contact us with your correct address within 2 hours of making your purchase and we’ll update your details.

    If you want to make changes to your order or cancel it more than 2 hours after placing your order, please get in touch with our support team at care@theayurvedaexperience.com to check whether your package has already been shipped.  

    Contacting Customer Support

    Our customer care team is available from Monday to Friday 8:00 AM to 8:00 PM EST.

    You can send an email to care@theayurvedaexperience.com or you can call our phone number: +1(678)-498-7248